Our Commitment to Safety
At The Sailmate, we prioritize user safety and are committed to providing an age-appropriate experience. This policy outlines the measures we have implemented to ensure a secure environment for all our users.
Key Safety Policies
🔞 Age Verification
We strictly enforce age restrictions on our platform:
- All users must be at least 18 years of age to sign up and use our service
- Age verification is performed during the registration process
- Users under the age of 18 are not permitted to create accounts
💬 No Chat Functionality
To ensure user safety:
- The Sailmate does not provide any chat or messaging capabilities
- Users cannot exchange direct messages with other users
- No comment sections or public forums are available within the app
✉️ No Messaging Between Parties
We maintain strict communication boundaries:
- No functionality exists for any party to send messages to another
- Users cannot exchange contact information through our platform
- The app does not facilitate any form of direct communication between users
🔒 No Contact Information Sharing
To protect user privacy and prevent unsolicited contact:
- The app does not display or share users' contact information
- Profile information is limited and does not include personal contact details
- Users are prohibited from posting contact information in any form
📱 Phone Verification
To ensure account security and prevent abuse:
- All accounts must be verified with a valid phone number
- Verification is conducted through a secure OTP (One-Time Password) process
- This helps prevent the creation of multiple or fraudulent accounts
✓ Manual Content Curation
To ensure quality and safety of all content:
- All profiles are manually curated by our team
- Profiles undergo a thorough review process before approval
- Any inappropriate content is removed before publishing to wider audiences
- This manual review process helps maintain a safe and appropriate environment
🌐 No Browser or Web Capabilities
To maintain a controlled and safe environment:
- The app does not include any built-in web browser functionality
- Users cannot access external websites from within the app
- No WebView or similar components are implemented
- This restriction prevents access to potentially inappropriate or unmonitored content
Policy Enforcement
The Sailmate takes the enforcement of these policies seriously:
- Our systems are designed to automatically enforce these restrictions
- Regular audits are conducted to ensure compliance with our safety policies
- We continuously review and update our safety measures as needed
Report Concerns
If you have any concerns, questions about our safety policies, or need to report an issue:
Contact us at: support@thesailmate.com
Our support team is committed to addressing all safety concerns promptly and thoroughly.